🛠️ App Maintenance & Support

Keep Your App Secure, Fast,
and Crash-Free.

Launching is only step one. We provide proactive 24/7 server monitoring, rapid bug fixing, security patching, and seamless OS updates to ensure your iOS and Android apps run flawlessly year-round.

✦ 99.9% Uptime SLA ✦ <2h Response Time ✦ 24/7 Monitoring
Tech Nova Byte App Maintenance & Monitoring
99.9%
Server Uptime
0
Critical Crashes
99.9%Uptime Guarantee
<2hCritical Response
100%OS Compatibility
24/7Cloud Monitoring
⚠️ The Post-Launch Nightmare

Why Unmaintained Apps Die Fast

Mobile ecosystems evolve constantly. Without ongoing technical support, minor bugs quickly compound into catastrophic failures, uninstalls, and 1-star reviews.

💥

The App Keeps Crashing

A new iOS or Android version drops, and suddenly your app breaks. Users are locked out, and your core business grinds to a halt.

🐢

Unbearable Loading Times

As your user base scales, your unoptimized database and server architecture struggle to keep up, resulting in massive lag.

🔓

Security Vulnerabilities

Outdated third-party libraries and unpatched API endpoints leave your application wide open to data breaches and malware.

👻

Abandoned by Developers

Your previous freelance developer stopped replying to emails, leaving you with spaghetti code and zero technical support.

🧩 Maintenance Scope

Complete App Lifecycle Support

Our tailored SLA plans cover everything from emergency hotfixes to continuous feature enhancements.

📱

OS & Platform Updates

We ensure your app remains fully compatible with every new iOS and Android OS release, new hardware screen sizes, and deprecated APIs.

✓
iOS & Android Version Upgrades
✓
Third-Party API Replacements
✓
New Device UI Optimization
📡

24/7 Cloud Monitoring

Constant surveillance of your cloud infrastructure (AWS/GCP/Firebase) to identify server spikes, memory leaks, and prevent downtime.

✓
Real-Time Crashlytics Tracking
✓
Server Load & Uptime Alerts
✓
Database Query Monitoring
🐛

Rapid Bug Fixing & QA

Immediate triage and hotfixing of critical production bugs, combined with deep QA regression testing to ensure no new errors are introduced.

✓
Emergency Hotfix Deployments
✓
Automated Regression Testing
✓
User-Reported Issue Resolution
🔒

Security & Compliance

Routine security audits, dependency updates, and penetration testing to keep user data safe and comply with GDPR/HIPAA standards.

✓
Library Dependency Patching
✓
Data Encryption Audits
✓
API Vulnerability Scans
⚡

Performance Optimization

We refactor heavy code, compress image delivery, and optimize backend endpoints to reduce battery drain and increase app loading speeds.

✓
Memory Leak Resolution
✓
App Size (APK/IPA) Reduction
✓
Backend Caching Implementation
🚀

Feature Enhancements

Maintenance is not just about fixing; it's about evolving. We utilize retained block hours to build new features and refine existing UI/UX.

✓
Continuous UI/UX Improvements
✓
New Third-Party Integrations
✓
App Store Metadata Updates
Tech Nova Byte DevOps and Support
💎 Code Rescue & Takeovers

Yes, We Can Rescue Broken Apps.

Did your previous development agency abandon you? Is your codebase a tangled mess of spaghetti code? We specialize in app takeovers. Our DevOps engineers will audit the existing architecture, safely refactor the problematic code, and stabilize the application without requiring a complete (and expensive) rewrite.

✓
Safe migration of source code, domains, and server hosting
✓
Refactoring of deprecated libraries and broken API endpoints
✓
Implementation of proper version control (Git) and testing environments
✓
Regaining compliance for apps rejected by Apple or Google Play
🔄 The Support Workflow

How We Take Over Your App's Maintenance

A seamless, secure transition process to move your application from its current state into our proactive support ecosystem.

1

Codebase Audit

We deeply review your existing source code, server architecture, and third-party plugins to identify technical debt and vulnerabilities.

2

Environment Setup

We transfer the code to secure repositories, configure CI/CD pipelines, and set up 24/7 crash monitoring tools.

3

Backlog Triage

We prioritize and squash existing legacy bugs, memory leaks, and UI glitches across a dedicated "clean-up" sprint.

4

Proactive SLA

Active 24/7 monitoring begins. We execute scheduled OS updates, push security patches, and respond to critical incidents instantly.

👥 Meet The Developers

Two Founders. Full Accountability.

No account manager, no offshore subcontracting. Every project is built directly by the founders you talk to.

Haroon Liaquat Tech Nova Byte
Haroon Liaquat
Senior App Developer
Mobile Engineer | Flutter • React Native • iOS / Android | App Architecture & UI Optimization | Building robust, cross-platform mobile experiences.
↗ LinkedIn
Sayed Gohar Ali Tech Nova Byte
Sayed Gohar Ali
App Developer
Full-Stack App Developer | Node.js • Firebase • Database Architecture | API Integrations | Scaling mobile backends securely and efficiently.

Why Work Directly With Us

✓
What you ask for is what gets built — nothing gets lost between account managers.
✓
Bug fixes get handled directly by Haroon or Sayed, without a support ticket queue.
✓
One consistent coding standard applied across frontend, backend and database.
✓
You always know exactly who to contact — never "let me check with the team."
💼 SLA Models

App Support Retainer Plans

We offer targeted code audits, standard monthly SLAs, and dedicated enterprise support.

Deliverable One-Time Code Audit
(Assessment)
Standard SLA
(Monthly Retainer)
Enterprise Retainer
(Monthly Retainer)
Vulnerability & Tech Debt Scan✓ Included✓ Continuous✓ Continuous
24/7 Server Monitoring✗✓ Included✓ Included
Bug Fix Response TimeN/A✓ Next Business Day✓ Guaranteed <2 Hours
OS & API Upgrades✗✓ Included✓ Included
Dedicated Support ChannelEmail Only✓ Slack/Teams✓ Direct Developer Call
Feature Development Hours✗✓ Block Hours (Rollover)✓ Custom Block Sizes

Pricing depends on the existing technical debt of the application and the monthly active user count.

Get a Maintenance Quote →
🏢 Support by Industry

Enterprise Maintenance for Every Sector

Custom security SLAs tailored to the regulatory and operational demands of your industry.

🌍 Global Support

Maintenance Services Across 10+ Countries

We provide rapid response support to businesses operating across diverse time zones and markets.

❓ Support FAQ

Frequently Asked Maintenance Questions

If your question is not answered here, book a free discovery call.

Yes. We start with a comprehensive codebase audit to review architecture, security vulnerabilities, and technical debt. Once the audit is passed, we seamlessly take over maintenance and server management.
Our proactive maintenance plans include guaranteed compatibility updates. We test your app against beta versions of upcoming iOS and Android releases to ensure zero downtime or UI breaks on launch day.
For our enterprise SLA (Service Level Agreement) clients, we offer 24/7 server monitoring and a guaranteed response time of under 2 hours for critical severity-1 issues.
Absolutely. Our maintenance retainers can be structured to include block hours not just for fixing bugs, but for rolling out new features, UI/UX enhancements, and API integrations.
We set up a shared Slack/Teams channel for instant communication with your assigned Lead Engineer. All bugs, feature requests, and maintenance tasks are transparently logged and tracked via Jira or Trello, so you always know exactly what is being worked on.

Stop Losing Users to App Crashes.

Secure your application's future with an enterprise-grade Service Level Agreement. Book a free consultation to discuss a codebase audit and custom support plan.

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